On this page
Introduction
LawArche LLP respects the privacy and confidentiality of those who visit the LAWARCHE website, contact us, use our booking facilities, participate in consultations or engage our professional services.
This Privacy Policy explains how LawArche LLP collects, uses, stores, shares and protects personal information in connection with the LAWARCHE website and our services.
For the purposes of applicable UK data-protection law, LawArche LLP acts as controller where it determines the purposes and means by which personal data is processed.
Who We Are
LAWARCHE is the trading and professional brand of LawArche LLP.
LawArche LLP is a limited liability partnership registered in England and Wales.
Company No. OC365659
- Entity
- LawArche LLP
- Registered Office
- International House
64 Nile Street
London N1 7SR
United Kingdom - info@lawarche.com
- Telephone
- +44 203 769 7832
Information We May Collect
Depending upon how you interact with LAWARCHE, we may process information including:
- name;
- email address;
- telephone number;
- organisation or company;
- position or professional details;
- country or jurisdiction;
- consultation booking information;
- selected Practice Area;
- appointment date and time;
- detected or selected timezone;
- consultation format;
- booking reference;
- payment and transaction status where applicable;
- enquiry information;
- communications with LAWARCHE;
- information necessary to assess a proposed engagement;
- identification and conflicts information where appropriate;
- information reasonably required for client due diligence, sanctions screening, anti-money-laundering, counter-terrorist-financing or wider financial-crime risk management, which may include identity information, beneficial ownership information and, where relevant, information concerning source of funds or source of wealth;
- information relating to professional services requested or provided;
- technical information concerning use of our website;
- security and access information reasonably required to operate our systems; and
- other information that you choose to provide or that is reasonably necessary for the relevant service.
Confidential and Sensitive Information
LawArche LLP recognises the importance of confidentiality in professional relationships.
Please do not provide confidential, privileged or highly sensitive matter information through the general website contact form unless specifically requested.
Submitting information through a general enquiry does not itself create a professional relationship.
Where LawArche LLP accepts an engagement and documents or sensitive information are required, we may provide or designate an appropriate secure method for exchanging them.
Where information concerning another individual is provided to us, the person providing it should ensure that they are entitled to do so.
Purposes of Processing
We may process personal information where reasonably necessary to:
- respond to enquiries;
- assess whether LawArche LLP can accept a proposed engagement;
- undertake appropriate conflicts, identification or compliance checks;
- arrange and administer consultations;
- provide agreed professional services;
- communicate with clients and prospective clients;
- manage appointment availability;
- create booking references;
- administer private consultation access;
- display appointment information in appropriate timezones;
- generate calendar-event information;
- send booking and service communications;
- administer fees, invoices, payments and refunds where applicable;
- maintain business and professional records;
- operate, maintain and secure our website and systems;
- prevent misuse, fraud or unauthorised access;
- undertake appropriate sanctions, financial-crime and risk-management procedures;
- comply with applicable legal obligations;
- manage professional and commercial risk; and
- establish, exercise or defend legal rights.
Lawful Bases
Depending upon the circumstances, LawArche LLP may rely upon one or more lawful bases permitted by applicable UK data-protection law.
These may include:
Contract
Where processing is necessary to take steps at your request before entering into an engagement or to perform an agreed engagement.
Legitimate Interests
Where processing is reasonably necessary for the operation, security, administration and protection of our business and professional services, provided those interests are not overridden by your rights and interests.
Legal Obligation
Where processing is necessary to comply with an applicable legal obligation.
Consent
Where consent is the appropriate lawful basis and has been requested.
Where applicable, processing may also be necessary for compliance, sanctions, anti-money-laundering, counter-terrorist-financing, fraud-prevention and wider financial-crime risk-management purposes. The applicable lawful basis will depend on the nature of the processing and the circumstances of the relevant engagement.
Where special-category personal data or criminal-offence data is processed, LawArche LLP will rely upon an appropriate lawful basis and any additional condition required by applicable law.
Anti-Money Laundering, Counter-Terrorist Financing and Financial Crime
LawArche LLP is committed to conducting its business responsibly and to taking reasonable and proportionate measures designed to prevent its services from being used in connection with money laundering, terrorist financing, fraud, sanctions evasion or other financial crime.
Depending on the nature of the proposed engagement, the jurisdictions involved, the parties concerned and the level of risk identified, LawArche LLP may undertake appropriate client due diligence and risk-based compliance checks.
These may include, where appropriate:
- verification of identity and contact information;
- verification of corporate ownership or control;
- identification of beneficial owners;
- sanctions and other appropriate screening;
- enquiries concerning the nature and purpose of an engagement;
- enquiries concerning source of funds or source of wealth where relevant; and
- requests for supporting information or documentation reasonably required for compliance or risk-management purposes.
The nature and extent of these checks will depend on the circumstances of the particular engagement.
Nothing in this Privacy Policy is intended to represent that every client or matter is subject to the same statutory anti-money-laundering requirements, reporting regime or compliance procedures.
LawArche LLP may decline, suspend or terminate an engagement where information reasonably required for legal, compliance, sanctions, financial-crime or risk-management purposes is not provided, or where proceeding would be unlawful or inconsistent with LawArche LLP's professional or compliance obligations.
Where LawArche LLP is required or permitted by applicable law to disclose information to a competent authority, regulator, law-enforcement body or other authorised recipient, it may do so without further notice where the law permits or requires this.
Consultation Booking
When a person uses the LAWARCHE consultation booking system, LawArche LLP processes information reasonably necessary to arrange and administer the appointment.
This may include:
- Practice Area;
- name;
- contact details;
- organisation;
- appointment date;
- appointment time;
- detected or selected timezone;
- consultation format;
- booking status;
- payment status where applicable; and
- booking reference.
The booking system may detect the visitor's browser timezone or allow the visitor to select another timezone for the purpose of displaying appointment availability and confirmed appointment information.
LAWARCHE's business timezone is Europe/London.
Appointment information may also be displayed in the client's detected or selected local timezone.
Timezone information is used for scheduling and appointment administration and does not alter the authoritative underlying appointment time.
Video Consultations
LawArche LLP currently uses Whereby technology to provide private video consultations through the LAWARCHE consultation environment.
Information reasonably necessary to create, secure and operate a video consultation may therefore be processed through the relevant Whereby infrastructure in accordance with the applicable service arrangements and privacy requirements.
The LAWARCHE consultation system is currently configured so that video consultations are not recorded or transcribed by default.
Private consultation access links are intended only for authorised participants and should not be shared with unauthorised persons.
Telephone Consultations
Where a Telephone Consultation is booked, LawArche LLP processes the telephone number supplied by the client for the purpose of arranging and making the scheduled consultation call and administering the booking.
Payments
Where online payment functionality is made available, payment information may be processed by an appropriate specialist payment-service provider under its own security and compliance arrangements.
LawArche LLP may retain transaction-related information reasonably necessary to administer the payment and professional relationship.
LawArche LLP does not intend to require raw payment-card information to be stored within the general LAWARCHE website database.
Practice Management and Professional Systems
LawArche LLP may use specialist practice-management, document-management, communications or professional administration systems in connection with its services.
Where such systems process personal information on our behalf or as part of providing services, appropriate contractual, security and data-protection arrangements will be used where required.
Sharing Your Information
LawArche LLP may share personal information where reasonably necessary and appropriate with recipients including:
- barristers;
- solicitors;
- licensed law firms;
- Subject Matter Experts;
- local counsel;
- relevant professional advisers;
- technology and service providers;
- auditors;
- insurers;
- accountants;
- courts or tribunals;
- regulators;
- law-enforcement bodies; and
- other competent public authorities where applicable.
Information may also be shared where reasonably necessary to provide an agreed service, comply with applicable law, protect legal rights or manage professional and commercial risk.
LawArche LLP does not sell personal information.
International Processing and Transfers
LawArche LLP is based in the United Kingdom but operates internationally and provides services involving GCC and other jurisdictions.
Personal information may therefore be processed outside the United Kingdom where reasonably necessary for the relevant service or where an appropriate service provider operates internationally.
Where UK data-protection law requires safeguards for an international transfer of personal information, LawArche LLP will use an appropriate lawful transfer mechanism, adequacy arrangement or other legally permitted safeguard, as applicable to the circumstances.
Data Security
LawArche LLP takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
These measures may include access controls, encryption in transit, secure infrastructure or hosting, restricted administrative functions, private consultation access controls and specialist service providers, where appropriate.
No internet-based system can be guaranteed to be completely secure.
Users should follow any security instructions provided by LAWARCHE and should not share private or secure-access links with unauthorised persons.
Data Retention
LawArche LLP retains personal information only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, regulatory, professional, contractual, accounting, security or dispute-related requirements.
Retention periods may differ depending upon the nature of the information and engagement and the circumstances in which it was obtained or processed.
When information is no longer required, it may be deleted, anonymised or otherwise securely disposed of as appropriate.
Cookies and Similar Technologies
The LAWARCHE website may use cookies or similar technologies necessary for:
- website security;
- essential functionality;
- session management;
- user preferences; and
- operation of booking or consultation functionality.
Where non-essential cookies or comparable tracking technologies are introduced, appropriate information and consent controls will be provided where required by applicable law.
Your Data-Protection Rights
Subject to applicable law and any relevant exemptions, individuals may have rights including the right to:
- request access to personal data;
- request correction of inaccurate personal data;
- request deletion in appropriate circumstances;
- request restriction of processing;
- object to certain processing;
- receive certain personal data in a portable form; and
- withdraw consent where processing is based upon consent.
These rights are not absolute and their application depends upon the circumstances and legal basis for processing.
Requests concerning personal information may be sent to: info@lawarche.com
Complaints
If you have concerns about how LawArche LLP processes your personal information, please contact us first so that we can consider and address the issue.
You may also have the right to raise a complaint with the UK Information Commissioner's Office.
Third-Party Websites
The LAWARCHE website may contain links to websites or services operated by third parties.
LawArche LLP is not responsible for the privacy practices of an independent third-party website merely because the LAWARCHE website links to it.
Users should review the relevant third party's privacy information where appropriate.
Changes to This Privacy Policy
LawArche LLP may update this Privacy Policy to reflect changes in law, technology, our services or our processing activities.
The current version will be published on this page together with the latest revision date.
Contact
Questions concerning this Privacy Policy or LawArche LLP's processing of personal information may be sent to:
- Entity
- LawArche LLP
- Registered Office
- International House
64 Nile Street
London N1 7SR
United Kingdom - info@lawarche.com
- Telephone
- +44 203 769 7832
